Solutions

Business Support
Liteson offer I.T maintenance to business users, designed to minimize downtime. Each Service is tailored to the client's unique requirements and budget.

● Free initial onsite visit. During our initial visit we will audit your I.T equipment.
● Telephone support direct to our technicians during working hours of 9am to 5pm, Monday to Friday.
● Free e-mail support to your questions and problems.
● Remote desktop support - where possible we will use Remote Desktop Connection software to connect straight into the user's desktop to fix problems. This provides a quick and easy way to solve user’s problems without the need for an on-site call.
● Remote Server Monitoring - we will monitor your servers remotely and receive e-mailed reports from the server of possible problems before they cause downtime.
● Application software support - Liteson support Microsoft based products as well as most other leading software applications.
● Guaranteed response times - with our guaranteed response times you needn't worry about downtime, meaning you can be back up and running within a workable time frame.
● Prioritized on-site calls - should we not be able to resolve the problem remotely we will send out an engineer within an agreed time frame, for a fixed hourly fee.
● On-site Consultation - a technician from Liteson will visit your site every six months to discuss how your I.T system is performing. We will also examine how you are using the I.T system, and make recommendations for improving your company's use of I.T.

Home PC repair and computer maintenance support services.

PC Repair and Computer maintenance, for the home user covering Norfolk and Suffolk.
We respond to everything from a simple pc repairs like installing a mouse, to complete computer system upgrades, if it's a computer - We repair, fix and maintain it!

Telephone 0845 8054599 or 01502 558512. You never know! We may be able to help you repair your computer problem there and then, for the price of a phone call. Of course not all PC repairs can be carried out this way, but we always offer impartial advice and we don't speak technobabble.

Our service is aimed at the home or business user, who requires professional IT support at affordable prices, we pride ourselves on our NO FIX NO FEE! service.
We always arrange a time to visit that suits you. We treat outside office hours as part of the normal working week.
We carry out repairs, maintenance and install/setup of the following.

Repairs
● All makes of pc repaired
● All makes of Laptop repaired
● Broadband/Network problems
● Small business server problems
● Data recovery/password resetting
● Windows not booting/ System crashes
● Software faults/Software crashes
● Windows blue screen

Maintenance
● PC Health checks
● Virus removal & anti virus setup
● Spyware / adware / malware removal
● Network/Internet security
● Data migration
● System update checks
● System cleaning
● System upgrades
● Parental controls

Install/Setup
● Operating system installs
● Broadband sharing
● Wifi networks
● Network cabling
● Hardware driver updates
● Hardware/Peripheral installation
● System configuration
● DVD/RW CD/RW install/setup
● Internet and Email setup